Privacy Policy
Last updated November 12, 2026
This policy explains what information Macro-HQ ("Macro-HQ", "we", "us") collects through the Macro-HQ iPhone app, the coach dashboard at dashboard.macro-hq.com and this website (together, the "Service"), how we use it, and the choices you have.
Information we collect
Information you give us
- Account: email address, password (stored only in encrypted, hashed form) and display name.
- Profile: sex, birth date, height, activity level, goal, unit preference and time zone, used to calculate your targets.
- Your log: foods and amounts, meals, meal notes and photos, favourites, macro targets and day types, weigh-ins and weekly check-ins (including ratings, notes and how often you ate out).
- Food submissions: label and package photos and details you send when a food is missing.
- Messages: messages between you and your coach, and anything you send through our contact form.
- Coach accounts: coach name, business name and plan details.
Apple Health
If you choose to connect Apple Health, the app reads your sleep data on your iPhone and saves a nightly summary (bedtime, wake time, time asleep, sleep stages when available and the name of the device it came from) to your account. We only read sleep, we don't write to Apple Health, and you can stop syncing at any time in Settings or in the Health app. Data from Apple Health is never used for advertising or marketing, never sold, and is shared only as described below (for example, with a coach you've chosen to join).
Information collected automatically
- Basic technical data needed to run the Service, such as sign-in times, and app and server logs used for security and troubleshooting.
- For the contact form, a one-way hash of your network address to limit spam.
We don't use advertising trackers, and we don't track you across other apps or websites.
How we use information
- To provide the Service: store your log, calculate targets and show your progress.
- To connect you with a coach you choose, and let them review your data and message you.
- To add foods to our catalog from submissions, and to let you know when they're added.
- To send account emails, such as sign-up confirmation and password reset codes.
- To provide support, answer messages, keep the Service secure and prevent abuse.
- To meet legal obligations.
Coaches
When you join a coach (by entering their code, or when we connect you at your request), that coach can see your food log, meal photos and notes, weigh-ins, check-ins, sleep summaries and targets while you're connected. They can set and lock your targets and message you. If you leave the coach, or they remove you, their access ends right away. Coaches agree to use client information only to coach that client.
Sharing
We don't sell or rent personal information. We share it only:
- With your coach, as described above.
- With service providers that run the Service for us under contract, including Supabase (database, storage and sign-in), Cloudflare (website hosting), Resend (account email) and, when you subscribe, Apple and our payment processors. Food searches and barcodes you look up are sent to FatSecret, the USDA and Open Food Facts to find matching foods; we don't send them your name or email.
- For legal reasons, when required by law, or to protect the rights, safety and security of our users and the Service.
- In a business transfer, such as a merger or sale, subject to this policy.
Staff access
A small number of authorized Macro-HQ staff can view account details and logs to provide support, fix problems and keep the Service safe. Every such view is recorded.
Keeping and deleting your information
We keep your information while your account is open. You can permanently delete your account and all of its data at any time in the app under Settings → Delete Account. This removes your log, photos, weigh-ins, check-ins, sleep summaries and messages from our systems; backups are cleared on their normal schedule. Contact form messages are kept only as long as needed to respond.
Your choices and rights
- View and edit most of your information directly in the app.
- Disconnect Apple Health or leave a coach at any time.
- Delete your account in the app.
- Ask us for a copy of your information, or to correct or delete it, by contacting us (choose "Privacy or my data"). Depending on where you live, you may have additional rights, and we'll honour them as required by law.
Security
Information is encrypted in transit, access is controlled by account-level permissions on our servers, and photos are stored privately. No system is perfectly secure, but we work to protect your information.
Children
Macro-HQ isn't intended for children under 13, and we don't knowingly collect information from them. If you're under 18, use Macro-HQ only with a parent or guardian's permission.
Changes
We may update this policy. If we make significant changes, we'll let you know in the app or by email before they take effect.
Contact
Questions or requests about privacy? Contact us.